Definitions

Acumen Insights Ltd – the organisation responsible for hosting of my-responses.com
my-responses.com– the application hosted by Acumen Insights Ltd
You – the authorised representative who uses the www.my-meeting-space.com application
Your- reference to you, the authorised representative who uses the my-responses.com application

Access to, and use of, this application is provided by Acumen Insights Ltd, subject to the following Terms and Conditions:

Use of the application

Use of this application constitutes your acceptance of these terms and conditions, which take effect immediately on your first use of the application. Acumen Insights Ltd reserves the right to change these terms and conditions at any time by posting changes online.

This application is provided for authorised persons only and any unauthorised access is a breach of these terms and conditions.

All design and content of the online application remains the property and copyright of Acumen Insights Ltd and is provided on a hosted basis (unless contractual terms and conditions are otherwise agreed).

Any person accessing the site cannot hold Acumen Insights Ltd or its personnel responsible for injury or loss caused by reliance on the information provided in the web site.

Acumen Insights Ltd reserve the right to withdraw functions and services available currently or in the future without notice if deemed necessary.

Privacy statement

Acumen Insights Ltd take reasonable steps to protect your personally identifiable information (such as email address) as you transmit your information from your computer to our application and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

Acumen Insights Ltd adopts and adheres to the United Kingdom Data Protection Act 1998. All users of this application must also adhere to these principles and standards. You, your suppliers, your authorised personal or your delegates cannot hold Acumen Insights Ltd responsible for any breach information privacy conducted by non Acumen Insights personnel.

Payment

Following the end of the 30 day free trial period, the following payment terms become enforceable:

- Respondent registration fees are £2 per respondent input into the my-responses.com application either by the delegate registration facility or via the ‘Delegate’ services of my-responses.com.
- Payment is due within 20 days at the end of the relevant campaign for which the respondent have been input. Acumen Insights Ltd will advise you (or you’re my-responses.com main contact) of the number of registrations for the relevant campaign and submit an invoice detailing the number of respondents, the net price, vat amount and total amount payable.
- Payment for the relevant invoice can be made by cheque or direct payment / bank transfer.
- If no respondents are input for a particular campaign then no payment is due for that campaign.
- If a campaign is cancelled then payment for all respondents currently input into my-responses.com for that campaign is due within 20 days of the cancellation date.
- You are obliged to inform Acumen Insights Ltd of cancelled campaign within 5 days of the cancellation date.
- All invoices are due for payment within 20 days of the date of the campaign for which the registration fees apply. Non payment or continuous delayed payment will mean Acumen Insights will remove your organisation's access to my-responses.com. Initial advice of non-payment or continuous delayed payments will be made twice. A final notification will then be issued stating the date of my-responses.com access withdrawal.


No obligation 30 day free trial

Acumen Insights Ltd offer a 30 day free trial of my-responses.com with no obligation on your behalf to continue using the application following the end of the free trial period.

The free trial period commences on the day that the first my-responses.com account for your organisation is created. At the end of the 30 day period, the user account(s) created for your organisation will remain active and from this point onwards the payment terms and conditions apply.

During the 30 day free trial period you have the right to cancel your account and request that any information already input into the my-responses.com application is removed. This action must be completed by contacting Acumen Insights Ltd (support@acumen-insights.com) by email stating your requirement to cancel the account. Acumen Insights Ltd, with then (within 10 working days) cancel your account and remove any associated data.

Your organisation is entitled to only one 30 day free trial, unless otherwise agreed in advanced by Acumen Insights that additional free trail periods are allowed.

Data rights and management

Although Acumen Insights Ltd has made reasonable endeavours to ensure that information contained on this application is correct, it is possible the information may be incomplete, contain errors or be out of date. You should verify any information obtained from this application before acting upon it.

Any campaign specific data entered in my-responses.com (including supplier details, delegate details, user account details and procurement details are owned by you. Access to this data is provided through the my-responses.com application only by your designated personal. No other party will access this data without your express permission.

During times of my-responses.com maintenance cycles and application upgrades Acumen Insights Ltd may deem it necessary to access and make backups of your meeting data. Upon completion of maintenance cycles and application upgrades any backed up will be destroyed.

Acumen Insights Ltd reserves the right to abstract data from the system to use for trend analysis, user management and application improvement. Any data used for this requirement will not include any identifiable information of respondents, products, payments or purchases conducted within your campaign.

Cancellation of services

Following the end of the 30 day free trial period, the following cancellation terms apply:

1. You may cancel your user account at any time by advising Acumen Insights Ltd by email (support@acumen-insights.com). Following receipt of the email Acumen Insights Ltd will remove your account access within 10 working days.
2. If you wish to cancel the use of my-responses.com for your entire organisation, you may do so by giving 30 days notice. Upon receipt of the cancellation notice Acumen Insights will instigate the cancellation of your organisation’s access to the application at the end of the 30 days notice.
3. All outstanding invoices are due within 20 days of the end of the cancellation period.
4. Acumen Insights Ltd reserves the right to withdraw access to and provide the use of my-responses.com for you and your representatives by giving 30 days notice. This notice period does not apply in situations of non payment or continuous payment whereby the above payment conditions apply.